Last updated: May 2024
We collect information you provide directly: name, email, payment details. We also collect usage data such as conversations, model preferences, and platform interactions.
We use your information to provide and improve our service, process payments, send service updates, and ensure platform security.
We implement industry-standard security measures including encryption, secure authentication, and regular security audits to protect your data.
Your conversations are stored securely and retained until you delete them or your account. Payment records are kept as required by law.
We use third-party AI providers (Google, OpenAI, Anthropic, xAI) to process your messages. These providers have their own privacy policies.
You have the right to access, export, and delete your personal data. Contact us at privacy@lumora.ai to exercise these rights.
We use essential cookies for authentication and session management. No third-party tracking cookies are used.
We may update this policy occasionally. Significant changes will be communicated via email.
For privacy concerns, contact: privacy@lumora.ai